Why is it that YouTube's comment sections are relentlessly horrible while Flickr's are (mostly) full of delight and good cheer? As an exercise in community-building, Flickr really is one of the best examples on the interwebs.1 There are lots of reasons for that. A lot of it has to do with a woman named Heather Champ, who is nation-builder-in-chief at Flickr. All Norwegian community builders, especially newspapers, take note of what this article says between the lines: the hosts of the community set the tone of the community through active presence in it and nurturing of it.
1. I just realised that all of the jokes about "internets", "interwebs", "nukular", etc. are soon going to be obsolete. For a second I felt a slight twinge of nostalgia and sadness. Then I realised what I was actually thinking about and laughed maniacally.